THRIVE GYM CLUB RULES

Welcome to Thrive

These Club Rules are here to help create a safe, welcoming and respectful environment for everyone. By using the Club, you agree to follow these Rules alongside your Membership Terms & Conditions.

Our community is built on respect.

Whether you're stepping into a gym for the first time or have been training for years, everyone belongs here. We simply ask that you respect the Club, our team, our equipment and each other.

Respect Our Community

At Thrive we believe everyone deserves to feel comfortable training.

Please:

• Treat all members and staff with kindness and respect.
• Support and encourage others.
• Respect everyone's personal space and chosen way of training.
• Never intimidate, mock, harass or deliberately make another member feel uncomfortable.
• Follow any reasonable instruction given by a member of the Thrive team.

Getting Started

When you join, we strongly recommend booking a Welcome to Thrive Induction through the Thrive App.

During your induction, we'll show you how to safely use the equipment and help you get the most from your membership.

If you're ever unsure how to use a piece of equipment, simply ask a member of the team-we're always happy to help.

Members who choose not to complete an induction remain responsible for ensuring they know how to use equipment safely.

Age Restrictions

For the safety of all members, the gym floor is available to members aged 16 years and over.

Anyone under the age of 16 is not permitted to use the gym floor unless attending a Club-authorised activity or session under the supervision of Thrive Gym.

Parents and guardians remain responsible for children in their care whilst on Club premises.

Health & Safety

For everyone's safety:

• Do not use the Club whilst under the influence of alcohol or illegal drugs.
• Do not exercise if medication or a medical condition makes it unsafe to do so.
• Report any damaged equipment or hazards to a member of staff immediately.
• Always use equipment for its intended purpose.
• Return equipment after use.
• Do not intentionally drop weights unless using designated lifting platforms where appropriate.

Dress Code

Members must wear appropriate exercise clothing and suitable training footwear at all times.

The following are not permitted:

• Jeans
• Workwear
• Boots
• Flip-flops
• Sandals
• Crocs

Bare feet or socks only (unless instructed during a specific studio session)

The Club reserves the right to refuse entry where clothing or footwear presents a safety risk.

Keeping Thrive Clean

Please help us keep the Club enjoyable for everyone.

• Wipe equipment after use using the cleaning stations provided.
• Use a towel while training.
• Do not leave towels on equipment.
• Return all weights, dumbbells and accessories after use.
• Dispose of rubbish responsibly.

Lockers & Personal Belongings

Lockers are provided for use during your visit. Padlocks are purchasable in the gym office. 

Please note:

• Bags should not be taken onto the gym floor where possible.
• Lockers are available for use during your visit only.
• Lockers are emptied each evening.
• Items left overnight may be removed and transferred to lost property.

Thrive Gym accepts no responsibility for the loss, theft or damage of personal belongings, vehicles or their contents.

Lost property is retained for seven days before being donated, recycled or disposed of.

Parking

Parking is available for members whilst using the Club facilities only.

Please park responsibly and only within marked bays.

Designated accessible parking bays are reserved exclusively for Blue Badge holders. A valid Blue Badge must be clearly displayed when using these spaces.

The misuse of accessible parking bays is taken seriously. Members who repeatedly park in designated accessible bays without displaying a valid Blue Badge may have their membership suspended or terminated.

Vehicles and their contents are left entirely at the owner's risk.

Cleaning & Facility Availability

We take great pride in maintaining a clean, safe and well-presented Club.

To allow our team to carry out daily cleaning and maintenance, certain facilities may close before the Club itself closes.

Equipment or facilities may occasionally be unavailable due to cleaning, maintenance, repairs or circumstances outside of the Club's control.

We appreciate your understanding while we maintain the highest standards for all members.

Sauna Rules

Opening Hours

Monday-Friday: 6:00am - 8:00pm

Saturday: 8:00am - 6:00pm

Sunday: 8:00am - 4:00pm

The sauna closes before the Club each day to allow sufficient time for cleaning, cooling and routine maintenance.

Opening hours may occasionally change due to maintenance or operational requirements.

Using the Sauna

For everyone's comfort and safety:

• This is a dry sauna. Please do not enter whilst wet.
• Always sit on a towel.
• No shaving, grooming, oils or lotions.
• No food or drink.
• No mobile phones or speakers.
• Follow all displayed safety guidance.
• Please leave the sauna promptly at the advertised closing time.

Failure to follow the sauna rules or abusive behaviour towards staff regarding sauna use or closing times may result in suspension or termination of membership.

Photography & Filming

You're welcome to take photos or videos of your own training.

Please ensure other members are not intentionally filmed or photographed without their permission.

Staff may ask you to stop filming if it affects another member's privacy, safety or enjoyment of the Club.

Mobile Phones

Please keep phone conversations brief and considerate.

Music, videos and calls must only be played through headphones.

Membership Access

Your membership is personal to you.

Always use your own QR code, PIN or membership access each time you visit.

Sharing your membership, allowing another person to enter using your access credentials or attempting to gain unauthorised entry may result in immediate suspension or termination of your membership.

Personal Training

Only personal trainers authorised by Thrive Gym may provide coaching within the Club.

Members must not conduct or advertise personal training or coaching services without the written permission of the Club.

Conduct That May Result in Immediate Suspension or Termination

To protect our community, the following behaviour may result in immediate suspension or termination of membership:

• Theft or criminal activity.
• Violence or threats of violence.
• Aggressive, abusive, intimidating or discriminatory behaviour.
• Harassment, bullying or victimisation.
• Sexual harassment or inappropriate behaviour towards members or staff.
• Deliberate damage to Club property.
• Misuse of emergency exits.
• Entering staff-only or restricted areas.
• Entering the incorrect changing facilities.
• Smoking or vaping anywhere inside the Club.
• Possessing, supplying or using illegal drugs within the Club.
• Possessing, supplying or using steroids, anabolic agents, SARMs or associated drug paraphernalia within the Club.
• Bringing non-members into the Club without authorisation.
• Serious breaches of hygiene standards, including deliberately urinating, defecating, spitting or vomiting outside designated facilities.
• Repeated failure to follow reasonable instructions from Club staff.

Where appropriate, Thrive Gym reserves the right to involve the police or other relevant authorities.

Management Discretion

These Club Rules are designed to protect the safety, wellbeing and enjoyment of all members.

The Club reserves the right to amend these Rules from time to time where reasonably necessary.

Management also reserves the right to refuse entry, suspend or terminate a membership where it reasonably believes a member has acted contrary to these Rules or in a manner that places the safety, wellbeing or enjoyment of other members, staff or the Club at risk.

Thank you for helping us make Thrive a welcoming, respectful and enjoyable place for everyone to train.